Valley Craft Ltd Other
5 From 1 to 5
66 Reviews
Overall Ratings
5 Stars
63
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Reviews 66
Recommend 10 / 10
TrustScore 10 / 10
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Meryl M
Apr 29, 2023
Verified Buyer
Good and helpful customer service. Information received from placing order to receiving order,
Karen R
Mar 27, 2023
This craft shop is excellent, a good variety of products for several different crafts for all ages, and Ian and Gavin are both very helpful and knowledgeable who go out of their way to explain and show how products work and what can be achieved using them. Well done boys . 27/march 2023
Sue M
Feb 15, 2023
This shop is amazing. The products are varied and a good price. The courses run for card making. colouring and parchment craft are really cheap and so worthwhile. The shop is run by Gavin and Ian who are also amazing. They are so friendly, knowledgeable and always have a smile on their faces. The shop is also championing eco friendly items and refillable things from beauty products to household liquids. Thy are very environmentally friendly and pass this ethos onto everyone. I have never come away from the shop without buying anything. Just wish it was a lot nearer to where I live and I would be there everyday........probably not a good idea as I would be broke!
Rita C
Feb 04, 2023
Friendly and relaxed atmosphere with no pushy sales staff. Samples of cards using some of the products stocked are on display for inspiration and Ian and Gavin are very helpful. Nothing is too much trouble for them. Both products and classes are reasonably priced.
Janet A
Jan 23, 2023
Verified Buyer
Easy to order and the order arrived very quickly too!
Kate R
Jan 06, 2023
Verified Buyer
Really lovely
Karen D
Nov 29, 2022
Verified Buyer
Very quick and friendly service, items arrived quickly.
Linsley W
Nov 14, 2022
Verified Buyer
Very prompt service of a personalized product. Was kept informed of the delivrey/shipping. Would certainly purchase from them again.
Cicely R
Oct 26, 2022
Verified Buyer
Great experience, company kept me informed of every aspect of my delivery. Thank you. I’ll definitely use again.
Andrew B
Mar 03, 2022
Verified Buyer
Fast efficient service well pleased
Debs H
Jan 15, 2022
Verified Buyer
This is a gem of a shop, with knowledgeable and friendly owners. They have a wonderful selection of different products for different types of crafts. It is tempting me back to papercrafting, I confess!

But how I found this lovely shop was when I was looking for eco-friendly products online. I wanted to use eco-friendly products for housework like washing up liquid, cleaner, etc., from a local shop to me. However, Valley Craft don't just do that, as they also do eco-friendly beauty products, too.

They are both incredibly knowledgeable about the prodicts that sell on the eco side of things, and use the products they sell. I have no doubt (after over-hearing a craft workshop today!) that they are just as knowledgeable about the craft products they sell, and you can see their work dotted around the shop of what they've made with the crafting products they sell.

I have a problem with a dry scalp that HATES medicated shampoo, but Valley Craft sell a shampoo which has calmed it right down. It makes my hair smell beautiful AND the conditioner makes my hair feel and look so good that even my husband has noticed! And it's cheaper than the product I was using before... by several pounds a bottle.

And the cleaning products are AMAZING! The washing up liquid is as good as I can get at a supermarket, and cheaper. The toilet cleaner is peppermint and spearmint and is the best eco-friendly loo cleaner I have found.

I have so enjoyed the eco products that I have gone further today and bought more like a toothpaste tablets and deodorant.

And part of the joy of using re-fillable products is that I get to go back to the shop and see these lovely guys and, now I've done the buying of bottles and pumps (although you can bring your own!), the fill ups are so much cheaper for the quality of the products you're purchasing.


Please buy online if you don't live locally but, if you do live locally, please pop in! Either way, you are not just supporting a wonderful shop, you are getting amazing products at a competitive price.

Thank you, lovely Gavin and your just-as lovely partner (I am so sorry, but I've forgotten your name, and we had such a lovely chat before Christmas!) for your willingness to share your product knowledge, answer a whole lot of questions, and for your muscles, Gavin, filling up all of those bottles!

Seriously, if you miss this shop, YOU are missing out.
Michelle N
Jul 30, 2021
Verified Buyer
Fantastic from start to finish
Maureen J
Jul 26, 2021
Verified Buyer
Thankyou Gavin and staff for your excellent service.
I am very impressed with your customer service It is the first time that i have shopped with you but i will definitely be ordering from you again! Highly recommend!
Sarah H
Jul 23, 2021
Verified Buyer
Great communication, service tailored to me and very pleasant experience thank you.
Samantha H
Jun 03, 2021
Verified Buyer
Excellent service fast delivery very helpful updates on order great prices and selection.
Jane B
May 13, 2021
Verified Buyer
Very satisfied with he excellent service I received, many thanks to Gavin
Gwen H
Mar 19, 2021
Verified Buyer
Excellent fast delivery
Claire D
Mar 02, 2021
Verified Buyer
Considering we are in a lockdown the rapid postage and service was excellent. Will be my go to site for crafts in future.
Samantha M
Feb 18, 2021
Verified Buyer
Just had my first delivery from Zero Waste, I’m very happy with all of the products I received. Good value and delivered in 3 days, I will definitely shop here again and would recommend.
Effie S
Jan 25, 2021
Verified Buyer
Excellent Company. A mishap with the Courier was quickly resolved and I was kept up-to-date at all times. Would be happy to use again
About Valley Craft Ltd
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Valley Craft Ltd is a Verified Merchant
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