VBites Foods
4.5 From 1 to 5
305 Reviews
Overall Ratings
5 Stars
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1 Star
  • 305 Reviews
  • 10 / 10 Recommend
  • 9.09 / 10 TrustScore
Jan 20, 2019
Jan 19, 2019
Easy to follow, all straight forward.
Jan 19, 2019
Easy site to use. Great food.
Jan 17, 2019
Excellent products and service. Will definitely order online again.
Jan 16, 2019
Great company, first class products order online with confidence of delivery time and contents safety.
Jan 16, 2019
Terrible customer service... to cut a story short, an online order before Christmas had the wrong postcode, so I immediately called to inform reception and amend the order postcode... all was back on track and the receptionist assured me she had updated my order to the correct postal code... delivery day and my order was not delivered, called reception again to talk to the same lady, and she confirmed I t had indeed gone missing, even though I called and emailed them to let them know the postal code was incorrect on date of order which the same receptionist had assured me she had amended. Turned out she had’nt... anyway, found the receptionist really wasn’t helpful in getting to the bottom of my problem and was very rude and dismissive with poor customer service skills. As at one point she went to put the phone down on me! Improve your receptionist skills VBites, as they are the face of your company, and to long-term customers like myself and family, you could easily lose custom this way if the customers query is not dealt with by reception correctly, or they are on the phone to an inpatient and slightly rude individual line I dealt with! Products seems as tasty as ever, although after reducing my salt intake for the past few years, really noticed the roasts were VERY salty. But tasty and made the Christmas meal enjoyable nevertheless.
Jan 16, 2019
Have used Vbites for many years, always found a good variety of goods which I can't always get at my local health food shop. Delivery is fast, they brought all my Christmas food, including chilled to my door. I couldn't live in rural Wales as a vegan so easily if it weren't for Vbites. Highly recommend.
Jan 16, 2019
All the food is very nice. Well worth the money. The only problem is their choice of delivery company. The package was marked as being handed to me and signed for by me, but the delivery company had actually just dumped the box next to the garage without even ringing the doorbell so it sat there for quite a while. When rung, the delivery company's customer service clearly couldn't care less. I realise this isn't VBites directly but it is their choice of delivery firm and something you'll have to deal with if you order from them.
Jan 16, 2019
Very good food and service
Jan 16, 2019
Great products and service. Looking forward to ordering again soon.
Jan 16, 2019
Good, tasty food.
Jan 14, 2019
i always find shopping very easy on this site, the range is vast and perfect for vegans and veggies alike!
Jan 13, 2019
Cheezly mozzarella is a favourite in our house. In recent years we have purchased from Ocado (much cheaper, as no postage charged). Are you planning on supplying Ocado again in the future?

Ordering and delivery via your online service very good and product delivered on time.
Jan 12, 2019
Great products and loved getting some free packages of vegan sage “sausage” v bites as their shelf life was up! Very grateful and humbled! Thank you for great service! Great packaging and also came with a good ice pack to keep things safely cool!
Jan 11, 2019
Jan 11, 2019
Easy to order, informative site, nice images
Jan 11, 2019
Jan 05, 2019
Would have been 5 stars if everything had been in stock.
Jan 02, 2019
I love V Bites
Dec 27, 2018
Fab as always
About VBites Foods
The VBites Group is the world’s leading manufacturer of plant-based, meat-free, vegan meat substitutes. No other 100% vegan company comes close to us in size or product mix. Through our taste-obsessed research and development, we are focused on delivering a wide variety of delicious and healthy meat substitutes to satisfy the most discerning meat-reducer. In short, our mission is to deliver all of the taste and texture of meat, fish and dairy products, but without the harmful dietary, environmental, welfare and sustainability drawbacks of pastoral agriculture and fishing.
VBites Foods is a Verified Merchant
Questions? Contact Us
+44 (0)1536 400 557
9am - 5pm GMT
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