938
Reviews
Reviews
938
Recommend
9 / 10
TrustScore
9.49 / 10
Lee H
Verified Buyer
Excellence first purchase look forward to repeats business
Response from Sil-Mid Limited
Aug 29, 2017
Thanks for your positive review Lee, we are glad you had a positive first experience with us and look forward to welcoming your business again soon.
Paul L
Verified Buyer
I have dealt with Silmid in the past very good, would be better if I had trade prices & would also be good if the Molykote products were in stock most of them are always out of stock.
Response from Sil-Mid Limited
Aug 29, 2017
Thanks for your feedback Paul, we are open to offering further discount in return for increased spend with our company, this is something we can discuss further with you so please contact info@silmid.com. We can also potentially keep stock of certain products like Molykote if we know your usage figures, we may even be able to get some scheduled orders in place to ensure stock is with you when required throughout the year. Please contact us to discuss in more detail.
David S
Verified Buyer
very fast delivery
Response from Sil-Mid Limited
Aug 29, 2017
Thanks for your positive review David, we hope to do business with you again soon.
Anthony V
Verified Buyer
excellent service
Response from Sil-Mid Limited
Aug 25, 2017
Thanks for your positive review Anthony!
Purchasing T
Verified Buyer
great service everytime
Response from Sil-Mid Limited
Aug 25, 2017
Thank you for your positive review.
Stephanie R
Verified Buyer
Ordered one afternoon and received items the next morning. thanks
Response from Sil-Mid Limited
Aug 29, 2017
Thank you for your positive review Stephanie, we are glad your order arrived so quickly and hope to do business with you again soon.
Julius R
Verified Buyer
Ordered Rocol Aerospec 533 grease. Dispatched the same day, arrived the next. Brilliant service.
Response from Sil-Mid Limited
Aug 29, 2017
Thanks for your positive review Julius. We are happy to hear your Rocol order arrived the next day and look forward to welcoming your business again soon.
Ryan C
Verified Buyer
very easy and stress free. would recommend
Response from Sil-Mid Limited
Aug 24, 2017
Thank you for your positive review Ryan, it is much appreciated.
Adrian S
Verified Buyer
Good communication and prompt delivery.
Response from Sil-Mid Limited
Aug 24, 2017
Thank you for your positive review Adrian we are glad you received a quick delivery.
Ken G
Verified Buyer
Booking in ref given with order acknowledgement
Response from Sil-Mid Limited
Aug 23, 2017
Thank you for your review Ken.
Kelly O
Verified Buyer
Very reliable. Always pleased with service.
Response from Sil-Mid Limited
Aug 23, 2017
Thank you for your positive review Kelly. We look forward to doing business with you again in the near future.
Ashley P
Verified Buyer
Good service, sometimes difficult to chase items and frustrating that leadtimes tend to slip
Response from Sil-Mid Limited
Aug 23, 2017
HI Ashley, thank you for your feedback. Sorry to hear that you had difficulty chasing items, a member of our customer service team will be in touch to discuss this further to help improve future orders placed. Thanks
Charlene (
Verified Buyer
Good service and quote reply are quick, only rated 4 as response requests to TDS and MSDS is a bit slow and we need these to create new parts so we can order.
Response from Sil-Mid Limited
Aug 22, 2017
Thank you Charlene. Did you know that you can get most of our technical and safety data sheets on silmid.com, once logged in and when you have found the product you require, the datasheets can be accessed from the product detail page. If you require any help with this or any more datasheets please do not hesitate to contact us as info@silmid.com.
Shane .
Verified Buyer
Great company and easy to order from. Always seem to deliver next day which is great for us.
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for your recent purchase and review. Glad to hear you had a positive experience with us, and received your goods next day and as expected.
Pete G
Verified Buyer
Very easy to navigate and use web site. And delivery as promised.
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for your recent purchase and review Pete. Glad to hear you had a great experience on www.silmid.com and received your goods as expected.
John W
Verified Buyer
Excellent service with a quick delivery
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for the feedback, this is much appreciated. We hope to do business again with you soon.
Philippa T
Verified Buyer
Excellent but I paid for it...only delivery option £6+ for next day but I didn't need it that quick would have preferred longer delivery for less money ..it cost more than the product!
Response from Sil-Mid Limited
Aug 21, 2017
Hi Philippa, thank you for the feedback. We do aim to ship all goods in stock the same day and usually Fed Ex will deliver next day. However, due to the nature of our specialist products this is not guaranteed. Our guaranteed next day delivery is £19.50 and orders over £50 are eligible for free delivery online. Silmid would like to welcome your business in the near future.
David E
Verified Buyer
Excellent service, many thanks
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for your positive comments, this is much appreciated.
Neil O
Verified Buyer
WONDERFUL SERVICE
Response from Sil-Mid Limited
Aug 17, 2017
Hi Neil, thanks for your feedback! The team are really pleased that you were happy with our service.
Alex B
Verified Buyer
Easy to use site, product exactly as described. Quick, no hassle delivery - perfect.
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for your feedback Alex, we are glad you had a positive experience on our website. We aim to make ordering through Sil-Mid as easy as possible.
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