From 1
to 5
938
Reviews
Reviews
938
Recommend
9 / 10
TrustScore
9.49 / 10
Mark C
Verified Buyer
Professional service, Quick delivery
Response from Sil-Mid Limited
Sep 25, 2017
Thank you for your review Mark, we are pleased to hear you received your orders quickly.
Raymond N
Verified Buyer
Great Website
Response from Sil-Mid Limited
Sep 25, 2017
Thank you for your review Raymond, we are pleased to her you like the website.
Martin P
Verified Buyer
EXCELLENT
Response from Sil-Mid Limited
Sep 25, 2017
Thank you for your positive review Martin, we hope to do business with you again in the near future.
Jonathan P
Verified Buyer
Excellent service...
Response from Sil-Mid Limited
Sep 25, 2017
Thank you for your positive review Jonathan, we glad to hear you are please with the service we provide.
Macwindgen L
Verified Buyer
Very professional company
Response from Sil-Mid Limited
Sep 25, 2017
Thank you for your positive review Macwindgen, that is great to hear!
Alan G
Verified Buyer
Excellent service
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your positive review Alan, we are pleased to hear you had great service with us.
Nick A
Verified Buyer
Painless transaction
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your positive review Nick, great to hear your transaction with us was good.
Sam E
Verified Buyer
Fast delivery, excellent service.
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your positive review Sam.
David A
Verified Buyer
As a first time users we found dealings straightforward and prices fair. The lead time was only very marginally exceeded and delivery was slick using FedEx. We plan to use again.
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your review David, we are pleased to hear your order was straightforward and we look forward to doing business with you again in the near future.
Sally B
Verified Buyer
Very efficient and professional service!
Response from Sil-Mid Limited
Sep 22, 2017
Thanks for your review Sally, we are glad to hear you are pleased with our service.
Stan B
Verified Buyer
good service
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your review Stan.
Rebecca M
Verified Buyer
the online service is convenient and efficient. It good to be able to instantly check stock levels. I would say some of your MSDS sheets can be a little outdated though
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your review and feedback Rebecca, we are pleased to hear you had a positive experience with our online website and will be sure to review our MSDS sheets.
Paul H
Verified Buyer
I made 2 orders recently and both despatched on the same day and both received the following day
Response from Sil-Mid Limited
Sep 22, 2017
Thank you for your review Paul, we are pleased to hear you received your orders quickly.
Ian B
Verified Buyer
Good experience, however getting through the shopping cart to post order is problematic, system sometimes sticks (could be our system) but overall simple to use.
Response from Sil-Mid Limited
Sep 21, 2017
Hi Ian, thanks for your review. Sorry to hear you've had problems with the website, we will be doing some testing this morning to check this. Please contact our customer service team on 01675 432850 if you have any problems with future orders.
Sally C
Verified Buyer
great communication from Leah, kept me updated with the progress of my order
Response from Sil-Mid Limited
Sep 21, 2017
Thank you for the positive review Sally, we are glad you received great customer service and we will pass this onto Leah.
Ahmad G
Verified Buyer
The discount was too late for our large order, despite asking for it, but we'll see what happens to our next order.
Response from Sil-Mid Limited
Sep 25, 2017
Hi Ahmad, Thanks for your feedback, I hope your meeting with our rep. went well. We are sorry that some of the actions discuss could not be put in place, especially discount for your order but unfortunately it was too late to change any of the prices that were agreed. We hope to hear from you again soon though.
Howard W
Verified Buyer
Great service. Thank you
Response from Sil-Mid Limited
Sep 20, 2017
Thank you for your review Howard, we hope to do business with you again in the near future.
Christoph K
Verified Buyer
Correct product with much time until expiry date arrived very quickly.
Response from Sil-Mid Limited
Sep 20, 2017
Thank you for your review Christoph, we are pleased to hear you received your order quickly.
Hazel G
Verified Buyer
I have waited until I used the product before commenting. The product itself is first class and achieved what I wanted it to do. I do wish to raise one matter which is why I didn't give 5 stars. Before purchasing this item, I rang you, on the advice of 3M to ask if you stocked the following item
3M 08008 Black Super Weatherstrip Adhesive
I was told by you that you did not stock this item, that it was only available in America
On looking at the items available from you I identified the item I purchased, checked that this would be suitable and was advised to purchase it.
When it arrived, it was immediately obvious that this was exactly the same as the item I had originally asked whether you stocked. It says clearly on both the packet and the tube 08008.
So thank you for selling me an excellent item, exactly what I wanted, albeit through a circuitous route
3M 08008 Black Super Weatherstrip Adhesive
I was told by you that you did not stock this item, that it was only available in America
On looking at the items available from you I identified the item I purchased, checked that this would be suitable and was advised to purchase it.
When it arrived, it was immediately obvious that this was exactly the same as the item I had originally asked whether you stocked. It says clearly on both the packet and the tube 08008.
So thank you for selling me an excellent item, exactly what I wanted, albeit through a circuitous route
Response from Sil-Mid Limited
Sep 25, 2017
Hi Hazel, we are sorry about the issues you experienced with us. Unfortunately the part number 08008 was not cross-referenced with our part number in our internal system which lead to the confusion we think. We thank you for highlighting the problem though and have now rectified it to prevent anything similar in future.
Brian J
Verified Buyer
ordered the item on the Wednesday and it arrived on the Thursday, excellent service.
Response from Sil-Mid Limited
Sep 19, 2017
Hi Brian, thank you for your positive review. We are pleased to hear you received your order quickly.
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