Health & Medical
4.5 From 1 to 5
229 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 229 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Jun 26, 2018
The chair and bed were delivered in a timely fashion and set up in the room for my father. Emails were responded to quickly. Pleasingly professional.
Jun 26, 2018
We pre-booked our appointment and were given as much time as we needed. Towards the end, a second assistant came up and all our outstanding queries were answered. Having ordered, and now received my bed, I am very pleased with my purchase.

HOWEVER, we could not have been more emphatic about the problems that would be encountered in the narrow spiral staircase that the delivery men would have to face. BUT apart from a brief memo on the delivery-note, no warning had been given. When the engineer and his assistant arrived they had to strip the bed down completely into its component parts in order to get it upstairs; the factory should not have assembled the bed in the first place.
Jun 26, 2018
excellent service as always..
Jun 25, 2018
Choosing which beds, bed frame and mattresses was made easier by the sales person when ordering and the delivery guy was fantastic, very quick and efficient at putting the beds together. Well done to a very well organised company and efficient staff👍👍👍
Jun 25, 2018
Excellent customer service, prompt delivery and the bed was set up all package removed, he was really good, very friendly and explained everything thoroughly. Would recommend to anyone interested in purchasing one of the beds.
Jun 25, 2018
Excellent product and would have awarded 5* had it not been for the £45 delivery charge!
Jun 25, 2018
The help we had was extremely professional and helpful . The sales consultant was really knowledgeable about which bed would help which medical condition. She was also especially kind as no one is really expecting to have to buy an adjustable bed for a chronically ill 14 year old.
Jun 22, 2018
Excellent service, very pleased with our new adjustable divan
Jun 22, 2018
I was extremely happy with all parts of the buying experience with your firm
Jun 22, 2018
Good experience and pleased with the purchase.
Jun 22, 2018
very pleasant from ordering to delivery. Product as described and good . Exceptionally pleasant engineer also very smooth delivery and set up.
Jun 22, 2018
Jun 22, 2018
Very good service
Jun 21, 2018
The delivery was professionally completed by a friendly driver; however, the mattress had a strong chemical odour.

Fortunately I was due to leave on holiday two days after receiving the mattress, otherwise I would not have been able to cope with the smell. It's chemical nature was also worrying as I didn't know what I was breathing in as I slept.

After returning from holiday the fumes have gone and I'm very happy with the comfort level of the mattress.
Jun 21, 2018
Very satisfied with all aspects of your company thank you j&j Grady
Jun 21, 2018
Some manufacturing problems dealt with quickly and positively. Delivery at stated time
Jun 21, 2018
Well worth the wait, lovely product brilliant fitting by Trevor left no mess took old bed away now all in situ it’s made a huge difference should have done it years ago 😁
Jun 20, 2018
Excellent service. Everything went like clockwork. Bed is a big hit. Very comfortable and has eased some aches and pains.
Jun 19, 2018
Thank you so much for helping me choose a beautiful bed for my mother.
The information from sales person Mike was really useful as I had no experience (and was worried to be honest) of purchasing a product without trying it. Delivery was on time and the guys were great, cleaned up all the rubbish and gave us a demonstration on how to use the bed. All in all a really good experience, thanks Laybrook.
Jun 18, 2018
I bought New Laybrook reclining Bed would like to say how very pleased I’m with it sleep better than I’ve done for years. Can highly recommend it also staff very helpful
About Laybrook
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