All my dealings with Laybrook have been very positive.Like a lot of people l shopped around Laybrook were the only firm who did what l asked l wanted a quote not a brochure not some one coming to the house.l spoke to sales and was impressed with the advise l was given.l was given a date and to my surprise it was a week later, on the day l was phoned by the delivery man to say just when he would arrive,the bed was installed l was given a demonstration all done in less than an hour.l had ordered a medium mattress but on use found it too soft, l rang customer service was told no problem a new firm mattress was delivered less than a week later, its bliss, now going to bed early and getting up late 😊😊😊 thank you Laybrook one very happy customer.

lovely bed great service friendly staff very happy with my purchase

This is a fantastic company! The sales team are caring and supportive, not at all pushy etc., and I really felt as though I actually mattered, and was not merely another customer!
The bed I ordered was delivered within the allotted timeframe, and the young man who assembled it couldn't have been nicer.
whenever I rang Laybrook I was treated with respect and courtesy, and everyone was always helpful and kind.
I highly recommend this company, they're lovely!

One word. AMAZING!!
This company is absolutely fantastic.!!! We bought the CORFE linked (twin) bed with the standard supplied mattress in FIRM. First the delivery and set up were quick, efficient and professional. Due to my illnesses I haven’t slept in a bed for almost a year! From the 1st night on I’ve been able to sleep in bed and when I say sleep I really mean sound sleep!! The bed is the perfect height, perfect size, perfect mattress support. It is on point with the accessibility of the independent controls either side of the bed and The functions of the rise and recline of the: head alone, feet alone or head and feet together is smooth, almost silent and is adjustable to suit any comfortable position possible. I am not exaggerating when I say I’m totally in love with this bed! It meets the same criteria and standards as all the other companies but at a fraction of the price! DO NOT go anywhere else! This company has the quality, experience and affordability you’ll not find anywhere else! Thank you! Thank you! Thank you! I’d recommend Laybrook 100% AWESOME!!

A great 5-STAR ***** experience with Laybrook.com from start to finish! The quality of the items purchased are superb and built to last. Having initially visited the website, we felt this was the right company for us and contacted the Sales Team. Donna's calm and friendly persona and knowledgeable advice helped us narrow down the choices of adjustable beds available and the specific accessories we felt we would need. She promptly sent a fabric sample and was on hand to discuss all the various options and answer our many questions, which helped enormously with the smooth running of the purchasing process. Next, the friendly and helpful Logistics Team - Marie and Frances - ensured that the delivery ran smoothly, where their care, professional organisation, and personal touch really helped in a COVID-19 Lockdown. Next, the courier and fitter Jason arrived with the bed and accessories. A true gentleman, the bed was assembled and fitted with attention to care and detail and all the packaging removed and the space left clean. Mumzie is now enjoying a comfortable and supportive 'Buckingham Bed' and we couldn't be happier with the quality and finish of all the items purchased. A professional, approachable and knowledgeable Team, who come highly recommended by us! 'Thank You' Laybrook.com

Excellent service from designing a bed to meet my parents individual needs to fast and reliable delivery. This bed with the air mattress has helped to save my fathers leg as it has aided the healing process. Worth every penny it cost. Many thanks to the team at Laybrook.

The service received was brilliant. I wasn't pressured in any way to purchase anything. The staff were able to answer all my questions and gave some good advice about pressure relief with the mattresses. On the day of delivery the engineer was very pleasant. He observed all the covid recommendations and demonstrated the bed for me. I would definitely recommend Laybrook if you are looking for good value for money and great service.

From order to delivery this was a very pleasant and professional transaction.
I am very pleased with the quality of the bed.

Buying a bed from Laybook was one of the best decisions we made. The staff were very helpful in answering all our questions (and we had a lot!). Both my partner and I suffer from many chronic conditions and this bed has made a huge difference in our ability to get a good nights sleep. It’s well made and looks like it will last. The assembly crew were great as well and followed all safe COVID protocols.

Delighted with the bed as it has made life a lot easier and a lot more comfortable, I found the whole process very easy to handle from ordering, contacting customer services for delivery and installation very easy also the engineer who installed the bed arrived within 15 minutes of the time that was given.

Exellent service very fast very polite and helpful.

A professional team from the staff who took the order to the delivery men who also install the products and demonstrate

Brilliant product. Good value for money. Great experience from initial chat to salesperson whose advice was invaluable, to fitting which was professional and efficient. Bed has kept my mother in her own home.

All perfect

Excellent service.

Wonderful reclining chair for elderly lady. Thank you

Very helpful during placing of order by phone. Delivery time pretty much what told to expect when ordered, with good notification of impending delivery. Delivery and installation was carried out faultlessly, all packing material was taken away, and installing engineer was friendly and very helpful. Great looking bed, and so far has worked perfectly, living up to expectations. Will use again. Thank you Laybrook!

My whole experience dealing with Laybrook was positive from start to finish

Ordering was good and m enquires were handled efficiently the delivery team were excellent no moans about five flights of stairs.we are very pleased with the operation of the bed.However there are feint marks and a tiny chip out of the bottom board.

quick and efficient
quick installation by a charming gentleman who cleared away after himself