Laybrook
Health & Medical
4.6 From 1 to 5
238 Reviews
Overall Ratings
5 Stars
180
4 Stars
33
3 Stars
9
2 Stars
9
1 Star
7
  • 238 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Jul 05, 2018
Lovely chap who came out to put the bed together. Really the whole experience from buying to fitting was excellent. Highly recommend the company.
Jul 04, 2018
Very pleased with every thing. Only giving 4 stars because my husband finds the mattress a bit short, when he uses the lift his feet stick out. A 200cm mattress would have been better for a 6ft man. Also the delivery men did not warn us of the ‘locked ‘ casters which we do not like. If we had known we would have liked to have been given a choice of casters.
Jul 04, 2018
Fantastic company to deal with . Everything happened when they said and the products are top quality .
Jul 03, 2018
Not a lot of customer service. No updates as to delivery times. It seems that once my order was placed then I was ignored
Jul 03, 2018
Excellent product. Delivery on time. Fitted with minimum fuss by friendly and knowledgeable staff.
All in all a fantastic experience.
Could not recommend highly enough.
Jul 02, 2018
Very good reliable service, mattress I purchased is exzcellent and was promptly delivered. I am very happy with Laybrook.
Jul 02, 2018
Good website and catalogue. Apparently excellent telephone support pre-purchase and on our delivery issue. But....

Bed was delivered without its mattress, an issue mentioned rather casually by the installer in the middle of installation. Was delivered next day.

And we had asked very specific questions, and been given specific detailed responses, about the controller. The one delivered was different - but was fine.
Jul 01, 2018
An excellent product so far
The delivery team were friendly efficient and of the highest standard.
Many thanks
Jul 01, 2018
Our sales advisor Sarah was very helpful throughout our bed purchase and when a problem at delivery point manifested itself it was sorted with speed and to our satisfaction. The bed it wonderful .
Jul 01, 2018
My experience with ordering and delivery was good no problems but after very disappointed.
My dad has deteriorated and has to live with me,we have only had the bed a few weeks at this time .
I was told the company has to move the bed,if we do it ourselves we will void warranty.
So I phoned and explained dad deteriated and needs to live with me,to move dad 6 mile it would cost over £300..that's just his bed..we would have to pay removals to move rest of his this things..so we have arranged to move all his things including his bed with removals for £150..and lost warranty on bed.
Jun 30, 2018
We are delighted with the bed, and the man who delivered it was very
efficient, and also very helpful when removing the old bed. Thank-you all for your service
Jun 29, 2018
friendly and supportive people
Jun 29, 2018
Bed comfy.
Jun 29, 2018
We bought our bed by using the telephone , .It was simplicity itself. The lady was friendly and polite . she kept us fully informed of the progress and the fitters were excellent too. No mess, a quick and clear demonstration and away in no time at all , Thank you.
Jun 29, 2018
Fantastic bed
Jun 28, 2018
Very good
Jun 28, 2018
Excellent service high quality products and caring people. Over all
Fantastic experience.
Jun 27, 2018
Already have done
Jun 27, 2018
Brilliant and the fitter was brilliant too
Jun 27, 2018
excellent service but felt call out charge was excessive. the highest I have ever paid
About Laybrook
Laybrook is a Verified Merchant
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