Laybrook Health & Medical
4.7 From 1 to 5
460 Reviews
Overall Ratings
5 Stars
380
4 Stars
51
3 Stars
11
2 Stars
9
1 Star
9
Reviews 460
Recommend 9 / 10
TrustScore 9.49 / 10
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Mrs Nicholls
Oct 27, 2021
Verified Buyer
Very please with our bed, very good customer service from start to finish , installation all went well so would highly recommend Laybrook .
Mrs Fletcher
Oct 27, 2021
Verified Buyer
Great quality and good price. Found all the staff pleasant and informative
M Evans
Oct 25, 2021
Verified Buyer
Very satisfactory
Mrs Moore
Oct 19, 2021
Verified Buyer
My bed is everything that I hoped it would be, from the comfort of the mattress, the ease of being able to sit myself up with the electric control, or when my legs are aching, being able to lift the foot end very easily, to the actual height of the bed. When you order your bed they ask for your height, and I am not sure how they do it, but when the bed arrived it was exactly the right height for me! This may not seem important to many, but when you stay in a hotel and find that the bed is either far too low or high, there can be ramifications that you would not have even thought about...
As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.
Mrs Dorset
Oct 15, 2021
Verified Buyer
Excellent customer service. I did need to change an item on the order after delivery and it was handled both swiftly and professionally.
I would happily recommend this company to others who might be considering buying an electric adjustable bed.
Mr Elmour
Oct 14, 2021
Verified Buyer
Laybrook are excellent. I have bought 2 of their electrically adjustable beds (second one with more functions due to my changing needs) and they have changed my life. Both have proved very reliable.
Because they build the beds to order, you can have them customised - I had both of mine lowered to accomodate wheelchair transfers. Of course this means you have to wait a while for delivery but it's well worth it.
On delivery day they install the bed in the room of your choice and talk you through how the bed works.

I would have no hesitation in reccomending Laybrook to anybody.
Mr George O'Gara
Oct 14, 2021
Verified Buyer
Excellent bed very comforable
Heather Eeles
Oct 13, 2021
Verified Buyer
My bed was delivered just 14 days after order. Laybrook has been a lovely company to do business with. Everything went very smoothly. The catalogue came with a price list. No hidden charges, all very transparent and straightforward. Delighted customer.
Mrs Webb
Oct 13, 2021
Verified Buyer
Product delivered within agreed timeframe; delivery people very helpful, took old bed away, assembled new bed and put it in the right position. Bed very comfortable. Prices very reasonable by comparison with other companies
Mr S Kirby
Oct 12, 2021
Verified Buyer
Very happy. Very good service. No problems
Mrs Bullock
Oct 09, 2021
Verified Buyer
excellent service and help.
Mr and Mrs Bench
Oct 08, 2021
Verified Buyer
good service from enquiry to delivery.
well informed knowledgeable staff.
pleasant friendly staff.
good solid product ideally suits our needs.
highly recommend
Mrs Mann
Oct 07, 2021
Verified Buyer
Very helpful
Mr Rees
Oct 07, 2021
Verified Buyer
Transparent pricing with good communication. The whole process of buying an adjustable bed was extremely straightforward. The gentleman doing the installation was courteous and efficent and tok time to explain its operation and answer my questions.
Mr Khan
Oct 07, 2021
Verified Buyer
Excellent service apart from the long delivery time
Mrs Saady
Oct 06, 2021
Verified Buyer
Very pleased with the comfortable bed ordered. However Customer Service could do with improving . Maybe better training? Paid extra for quick delivery, when querying the date I was told that was the only one available so I agreed and took the day off. Bed never arrived and when phoning was told I had cancelled it!!
Mr Mullett
Oct 06, 2021
Verified Buyer
Excellent service
Mr Wardle
Oct 05, 2021
Verified Buyer
Good quality product and good customer service ๐Ÿ‘
Mrs Nicholson
Oct 05, 2021
Verified Buyer
Great bed very pleased with it and the service received from Laybrook. It was a pleasure doing business with them.
Mr S Yewman
Oct 05, 2021
Verified Buyer
The products ordered were well made and reasonably priced. The staff were friendly and helpful and did their utmost to smooth the order and delivery process. Henry, the engineer who fitted the bed together, was superb.
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