Laybrook
Health & Medical
4.6 From 1 to 5
238 Reviews
Overall Ratings
5 Stars
180
4 Stars
33
3 Stars
9
2 Stars
9
1 Star
7
  • 238 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Dec 10, 2018
Very good
Dec 10, 2018
The service we received was absolutely second to none. My wife and I are extremely happy with our bed . We would recommend this to everyone . So thank you so much .
Dec 06, 2018
Very friendly easy to deal with everyone very helpful will certainly use them again
Dec 06, 2018
Bed delivery was late due to high demand otherwise everything else was fine, the bed meets all requirements, excellent.
Dec 06, 2018
It was lovely to phone and speak to a human who listened to what we needed, explained our options and gave us recommendations. Our order was delivered exactly when it said it would be, it was put together by their experts, all the packaging was taken away and they left the area clean and tidy. The product was to the spec we were looking for. I would recommend them to anyone.
Nov 28, 2018
Laybrook was a wonderfull experience for me from start to finish (ie)
Visit showroom view products superb, staff very help full

Choice and purchase satisfactory


Installation very efficient staff very polite


My Ashby dual bed is very well made superb in use



Would definitely recommend Laybrook


Regards Gordon Amor







Nov 07, 2018
The quality of the bed was good but after sale not very good to say the least as I said bed ok but the position of the cord for lifting is so poor we rang your office to complain and they were not very helpful just saying you need the longer cable but how do we no that before hand shortly a better placed unit would be better my wife cannot reach down the side of the bed to hook it on that means I have to go in and get it off floor poor for a disabled bed Mr Belton
Nov 06, 2018
I chose the bed from the brochure and arrived early. Expertly put up.
It is very comfortable in all positions and I can sit up which helps my hiatus hernia. My only complaint is my current fitted sheets slip off during the night. I have now purchased two cotton all round elasticated sheets and these are fine. They are made for adjustable beds, very reasonable on line. I suggest you either recommend this or supply one with the bed. There is a firm that does this
Nov 06, 2018
Very pleased with the products and excellent service from this company.
Nov 06, 2018
Excellent product, helpful on the phone, but don't always know the answer.
Nov 06, 2018
Everything good many thanks
took a little while to get used to but no more than any new bed
Happy with the service received
Nov 06, 2018
Extremely pleased with the service delivery and installation team.
Nov 06, 2018
Great company, great admin staff, delivered at the time and day they said they would. Installer was very clean and tidy. Now had the product for a few weeks and its really good.
Nov 06, 2018
The quality of the item purchased was excellent. The delivery times were not as stipulated when ordering. They were dealing with a lot of orders which meant a delay to their promise of two weeks/10 to 14 working days, but they failed to mention this before they took the money and had to chase them up several times. Overall though, I would buy from them again if they were honest with their customers upon ordering.
Nov 05, 2018
Brilliant service, lovely man that came to fit the bed
Nov 05, 2018
Very helpful company, advised me on the correct product to purchase. Delivery was fast and everything was perfect on delivery. Highly recommmeded
Nov 05, 2018
All round - excellent.
Nov 02, 2018
Communication was poor, ordering confusing and then they delivered the wrong bed. Although one orders on line, it seems the orders are then manually re-keyed. Wrongly. No one apologised, indeed I was originally treated as if it was my mistake. The bed is ok but the mattress migrates sideways as there is no lateral mattress retainer and, as fast as I can see, no possibility of adding these. I would give it one star but the engineers who installed it (twice) were very pleasant
Nov 01, 2018
Excellent customer service and delivery and set up guy was really helpful and professional. The only reason I didn’t give five stars was because of a delay in delivery date. Beds really comfortable and I would recommend
Nov 01, 2018
Excellent communication. Delivered on date & time as said. Bed put together & demonstration on the controls given. An excellent service
About Laybrook
Laybrook is a Verified Merchant
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