Health & Medical
4.5 From 1 to 5
223 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 223 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
May 26, 2019
Excellent service, sales lady really helpful on phone. Delivered on time. Mattresses very comfortable and reasonably priced.
May 17, 2019
Good customer service on viewing beds pleasant and helpful
On delivery the two engineers arrived on time and assembled the bed in no time at all then tidied up before leaving, A pleasant experience
Highly recommend these comfy beds
Neil & Fiona Richardson
May 16, 2019
We were well looked after at the NEC exhibition, the men who delivered the bed were efficient and polite and the bed is comfortable with the adjustability to help me be more independent ! Thank you !
May 16, 2019
Excellent service from beginning to end at, everyone went out of their way to help at a difficult time. The bed appears well made and solid and I have every confidence that should any problem arise it would be resolved.
May 16, 2019
There was an initial problem with drawers on the wrong die of the bed. Have to say the team have been great and this was remedied with no fuss and the only reason I haven't scored a 10 is purely because of the internal communication issue. Overall brilliant team on the phone and in attendance when they assembled the bed. Complete care.
May 15, 2019
Is the widest range of bed style choice I think you will ever find. I put off buying with doubts of the wireless remote signal getting through sheets and duvet that drape on the floor, absolutely no problems there. Wish I'd got it years ago. I recommend not wasting time looking anywhere else.
May 10, 2019
Hi I am happy with the bed, mattress, and the service from the majority of the staff I had contact with over the phone, and was highly satisfied with the staff member who delivered, and installed the bed. However I would like to suggest that that you may like to consider offering your future customers a choice of neutral colours, regarding the headboard, and base etc.
I do hope that my comments are helpful.
Kind Regards Jackie Swift. ๐Ÿ˜Š
May 10, 2019
Very pleasant staff to deal with.We are very satisfied with the bed which arrived on time.Now having a good nights sleep.
May 10, 2019
Very well pleased with the bed I purchased with no complaints whatsoever . The fitter who made the delivery and assembled and demostrated everything did an excellent job .
May 09, 2019
Very satisfied with all concerned and with or purchase Thank you
May 09, 2019
Everything went as expected and hoped, and am satisfied with the comfort of the bed. Thank you.
May 09, 2019
Superb product, efficient delivery and set up.true to its advertisement,
Internet presentation simple to use and to order.
May 09, 2019
We recently purchased a remote control leg lifter and grab rail for my elderly mother and both items of equipment have enabled her to access her bed without assistance. The telephone advisers were very helpful in giving advice on the products.
May 09, 2019
First class service from start to delivery.
May 09, 2019
Good product and service
May 09, 2019
Very comfy and looks smart too. Installed quickly and professionally.
May 05, 2019
Very pleased with the bed all the staff are very knowledgeable and friendly.when visiting to view,do not be put off by the demonstration room on industrial estate ,there is all you need to make an informed decision if their products are right for you. Our bed was delivered and assembled and demonstrated on time and very professionally great service all round....
May 02, 2019
On visiting the showroom, we found that it looked dark and a bit run down, was untidy and lacked a professional appearance which was disappointing
However, having met with Rebecca who was a pleasure to deal with, our concerns disappeared as she provided a very knowledgeable introduction to the bed range, & helped us make an informed choice while considering all our needs. We then visited for a second time and placed our order with Rebecca, following a Q&A session, and since been very pleased with our purchase. The support and delivery teams have been brilliant, and the product quality is very good. I love the fitted bottom sheets we bought from yourselves for our adjustable beds as the quality and feel is very good and also the extra length that was needed for our type of mattresses. We would recommend this company to our friends, and thank you for helping us achieve a good nights sleep again.
Apr 23, 2019
I am very delighted with my bed and the service i received
Apr 02, 2019
very professional and helpful staff, nothing to much trouble, little apprehensive when purchasing "blind", but nothing to worry about. special order was made by the promised time and delivered as promised, went better than if you could buy locally - also very competitive - looking forward to sleeping on it tonight
About Laybrook
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