Health & Medical
4.6 From 1 to 5
264 Reviews
Overall Ratings
5 Stars
4 Stars
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1 Star
  • 264 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Jun 12, 2020
All phone contact helpful and afficiant and delivered on time , quickly instaled by helpful engineer.
Jun 12, 2020
Friendly efficient service.Prompt delivery. The bed is extremely well made and comfortable . Would recommend
Jun 12, 2020
Very good quality bed and the customer service is excellent, i would highly recommend.
Apr 09, 2020
I can not praise Laybrook highly enough. I have delt with a lovely lady called Donna. She has answered all my questions very quickly and efficiently. When the bed arrived We were so impressed with the quality of the product. The engineer was amazing. Very patient with my elderly mum. I have no hesitation in recommending this company. Half the price of most places but as good if not better qualiy. Thanks a million all.
Mar 05, 2020
Very comfortable. I may be going into care. I can take my bed for my room do you deal with this?
Feb 27, 2020
Wonderful and reliable service at very competitive prices. I cannot recommend Laybrook more highly! R. Baillieu
Feb 27, 2020

I just wanted to say thank you for the excellent service you have provided in relation to my father in laws bed.
The service you have given is awesome and is sadly lacking in other companies and I would like you to pass on our thanks to everyone at your company. You should feel very proud of the excellent service.
My father in law is not able to fully enjoy the comfort of the bed and we have peace of mind that he is both comfortable and safe. This peace of mind is worth its weight in gold.
Feb 13, 2020
I ordered a single electric bed for my disabled sister..
It was delivered very quickly.. it was efficiently assembled
by your delivery man who was very kind and understanding of my sister's situation..
We are very impressed with the bed and and would definitely recommend
your business...
Feb 12, 2020
We are delighted with our Laybrook adjustable bed and have been very impressed with all our dealings with Laybrook. From viewing the beds in their showroom through to the installation, everyone we dealt with was very helpful and friendly. We would definitely recommend that anyone looking for an adjustable bed should consider Laybrook for their customer service and value for money.
Feb 11, 2020
Excellent Service, very helpful advice choosing the correct adjustable bed and accessories to meet my sons medical needs. Quick delivery and installation by engineer who was very polite , helpful and demonstrated the product. Very pleased with the bed and quality. Now I would like one!
I would highly recommend Laybrook adjustable beds.
Feb 11, 2020
Good service, comfortable bed, competitive price.
Feb 11, 2020
Although I am pleased with the bed I originally requested a sprung mattress with up grade for memory foam topper. I was talked into having the full memory foam mattress as this was better for the bed mechanism. I was also told that I had the option to change my mind within a 7 day period. The memory foam was awful and I phoned to get it replaced with my original request. The company agree to this but it took 3 weeks to get them, and these work very well with tmechanism.
Feb 08, 2020
Laybrook staff all went above & beyond the call of duty to assist us in our long drawn out decision of what bed we needed. They were absolutely fantastic & our bed is utterly superb.
Feb 07, 2020
Excellent mattress excellent service geat price
Feb 07, 2020
Seamless process for purchase and ensured delivery met with my needs
Feb 07, 2020
Excellent customer service. It was very quickly installed by friendly personnel . My bed is so comfortable and easy to use in reclining mode. I am extremely pleased to have purchased it.
Feb 07, 2020
Ordering over the phone was full of help and advice. Delivery was on time and exactly as planed. Assembly by the technician was quick and simple with a full briefing on how everything works. The best bit, my 88year old mother finds it very comfortable and easy to use.
Feb 06, 2020
Dear Debbie

What a wonderful service we have received, my mum has only recently become disabled and Laybrook made this so much easier for her.

The order was taken and delivered in a very professional and helpful manner your delivery driver made it stress free and was very helpful too, so a very big thank you to all at Laybrook.

With kind regards

Feb 05, 2020
Speed of delivery: Excellent
Installation: Likewise, excellent service. Couldn't be bettered in any way.
Quality of bed: Superb. We are delighted with our purchase.
Appearance of bed: Simple, unfussy, elegance, also with no fabric on headboard much better mite control.
Comfort of bed: Wonderful. Before we had a very expensive Tempur mattress, and I woke most mornings with lower back pain. Your superior sprung mattress is much better, and I wake pain free. My wife sleeps much better on her firm edge reflex mattress.
Lifting/tilting mechanism: Quiet, effective, dependable. Used mostly for reading at night.
Backlit wireless remotes: Ace! Love the little torch, very good for going to the loo at night. 100%.
Massage system: Tested, but not used much yet. But it's there if we need it.

So you have 2 more delighted customers.
Julian and Ann, Croydon
Feb 05, 2020
Pleasant lady took the order, quickly delivered, very nice men put it all together. Very reasonably priced. Only problem hate the mattress. Husband fine with his.
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