Bayan Houshmand
Verified Buyer
SongKong
Jan 24, 2020
3/5 stars for the functionality - it worked great on *some* of my library, so it saved me a few hours so it was worth the cost.
I give it another 1/5 stars for the support. I think the support is fantastic in helping triage the issues I've seen.
Unfortunately, I don't know if I would recommend. The price is steep to only get "some amount of updates". With the bugs I've hit and the back and forth we've had, plus still having to manually tag a large chunk of my files - I would expect to at least have lifetime access with my purchase to be honest.
All that said, great work on SongKong and I wish the best for the developer.
I give it another 1/5 stars for the support. I think the support is fantastic in helping triage the issues I've seen.
Unfortunately, I don't know if I would recommend. The price is steep to only get "some amount of updates". With the bugs I've hit and the back and forth we've had, plus still having to manually tag a large chunk of my files - I would expect to at least have lifetime access with my purchase to be honest.
All that said, great work on SongKong and I wish the best for the developer.
Stephen Carter
Verified Buyer
Henner Malchert
Verified Buyer
SongKong
Dec 24, 2019
Great additional information and better covers for my iTunes[Music]Library. Despite having checked that everything in a folder belongs to an album, Songkong destroyed about 15% of my compliations. I might missed something in the preferences, but thanks to my TimeMachineBackup everything could be recovered.
SongKong seperates my Studio Master and my CD tracks - great!
SongKong seperates my Studio Master and my CD tracks - great!
Leonard Co
Verified Buyer
SongKong
Dec 21, 2019
I bought SongKong to correct certain tags that the CD ripping software incorrectly added automatically. Basically just two tags, genre and year. Unfortunately, either SongKong gets it wrong or I don't know how to use it properly. Many CD rips with those tags filled up become empty after SongKong does its thing. No idea why. If SongKong cannot find the correct data for those meta tags, I had hoped SongKong would leave it alone and not delete it. That's why only 3 stars.
Response from JThink
Dec 21, 2019
Hi Leonard, your right SongKong should not just empty tags if cannot find the info, and to my knowledge it doesn't. Could you please run Create Support Files so I can look at your reports and logs and see what is going on here.
Richard Govatski
Verified Buyer
SongKong
Dec 16, 2019
I'm a subscriber to Plex. Use it only for the music side of the app. I have an extensive library collection. I'm kind of a perfectionist when it comes to my music. It has to be right. The Plex app is very difficult to get right. I'm talking about how you have your music catalogued. So I am strongly recommending that you buy two products from Jthink.net; Jailoz and SongKong. I've tried using other metadata tagging programs but no one does it better. It took a bit of time to figure all these things out. But you can do it. I use Album Art Downloader to capture an album image, run it through Jailoz then SongKong before uploading to Plex. It all works. That's my advice.
Corneliu Auram Madru Madru
Verified Buyer
SongKong
Nov 17, 2019
Mixed feelings about SongKong. It is a luxury product oriented towards maniacs of order, at least in what their music database refers. Those who aren't, it is supposed that can live with less tagging, or no tagging at all. The software does it's job almost perfectly, specially on files that are VERY poorly tagged. On those already tagged "at taste" (classical music and so), is tricky to add just the tags you would like. It is very easy to replace everything in your file, what you need and what you don't... Overall i have to say that it helps a lot, but.. for almost 50€, i would have expected some combination between SongKong and Jaikoz, with a little bit more flexibility... One product's strenght is the other's limitation, but thinking about paying 80 GBP for having both is not an option, sorry.
UPDATE: One week later, have to say that the experience improved. Still, i can't consider it THE software that "makes it all", i still need some workarounds after SongKong does it's magic to update some info, even from Musikbrainz or Discogs, wich are supposed to be the main source of tagging for SongKong.
UPDATE: One week later, have to say that the experience improved. Still, i can't consider it THE software that "makes it all", i still need some workarounds after SongKong does it's magic to update some info, even from Musikbrainz or Discogs, wich are supposed to be the main source of tagging for SongKong.
Response from JThink
Nov 10, 2019
Hi Corneliu have you checked out the Only Modifiy these fields if Empty option, we have this for all matches, but also just for classical albums if you want to treat classical albums differently and don't want some existing tags updated. SongKong and Jaikoz are different products and have different advantages/disadavantages but we should offer an easy way to buy both together as a discounted bundle.
Yoann Lefebvre
Verified Buyer
Response from JThink
Nov 10, 2019
Hi Yoann, various artists albums are more difficult but I have never had complaint about alternative artists before, dont forget you can run in preview mode and you can also undo changes for any folder(s) if you don;t like them. Could you please run Create Support Files then I can help you in more detail.
Wiegert Johannes Lubach
Verified Buyer
Response from JThink
Nov 04, 2019
Hi, what OS are you using I am not aware of an issue with the pdf help file, the wizard only allows you to configure updating iTunes so I would not concern yourself with that.
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