EYETECH Opticians & Optometrists
Health & Medical
4.9 From 1 to 5
104 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 104 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Feb 23, 2018
This was my first experience with Eyetech but I hope to return: not only did I source my (usually very expensive) brand of contact lenses at an incredible price, I also received some very friendly and extremely proficient customer service to boot. I’m so happy to have found these opticians. Recommended!
Jan 25, 2018
Absolutely brilliant service, seen me on short notice and left with my glasses. The gentleman who helped me select my glasses was excellent.
Jan 20, 2018
Excellent service and results. Extremely impressed. Would highly recommend.
Jan 12, 2018
Prompt, friendly service with clear expertise.
Jan 12, 2018
Very helpful
Jan 10, 2018
Really pleased with the treatment received from Dr Dave, who sorted out my predicament with ease! The reception staff are courteous and friendly too, and always keen to assist. Lovely practice and beautiful calm atmosphere. Highly reccommneded.
Dec 17, 2017
Very pleasant staff that help the experience being comfortable
Dec 13, 2017
Not all opticians are the same. I was specifically looking for a particular lens for my spectacles. I was extremely pleased to hear that EyeTech offered the Carl Zeiss Drivesafe lens. Every question I asked was answered professionally and accurately. After looking at some frames, a staff member assisted me in choosing one that fitted my requirements. I wear my specs approximately 18 hours a day, 7 days a week, so I am a bit fussy when choosing the right frame and lens. I was told that the specs would take a couple of weeks to arrive as the lens manufacturering process takes this time. After about 10 days I get a call notifying me of the arrival, of my specs. The moment I put them on, there was a huge difference in clarity, field of vision and glare reduction. Carl Zeiss optics use a laser to engrave a small "Z" on the inner part of the lens that can only be seen by taking the specs off. This is a mark of authenticity from Zeiss. This can be verified from the inner lenses, in my specs. I cannot thank the EyeTech staff enough. It's not very often in this day and age that staff go the extra mile to genuinely help you out. I specifically wanted the Zeiss lenses in my specs. They were not upsold to me or anything like that. I am extremely pleased with the product and service received from EyeTech. I highly recommend them. I also extremely highly recommend the Zeiss Drivesafe lenses. It's like going from dial up to broadband. You just wouldn't do it. The difference is huge and it should be, considering Zeiss Optics are one of the most advanced lens producers in the world (look it up). I've been wearing specs since I was 10. I've been and done that with all the usual high street opticians. You won't get a better level of expertise or genuine customer concern from anywhere else. I don't normally do reviews, but the outstanding level of service from EyeTech opticians deserves to be highlighted.
Nov 20, 2017
To all at the Kenpas Highway branch thanks for looking after me for more than four years. I am moving away in a few weeks and would like to thank you for your friendly and highly professional service. You always remembered my name and took a keen interest in my requirements for specialised glasses that resulted in spectacles that really suited my job. I would like to offer you all the best for the future as you have a great team and deliver first class service.
Nov 16, 2017
Always had excellent experience with Eyetech, both from the medical and customer service standpoint.
Oct 25, 2017
My first visit to eyetech to buy Ronit Furst frames. Very good service. Would definitely recommend. Thank you
Sep 27, 2017
Always excellent quality of service!
Sep 23, 2017
On arrival this morning 23-Sep-2017 at 11.30am I was greeted by the receptionist as I walked through the door which made me straight away feel very welcome, i was booked in and within 5 mins taken for my first few tests, afterwards offered refreshments for my husband and myself.
Then after a short break I was taken to have my eye test, the Option who looked after my eye test was amazingly good at what he does, so my thanks go out to all who work at EYETECH Ansty Road, Coventry.
Mrs T Bellingham
Sep 21, 2017
Always friendly and they provide excellent customer care.
Sep 20, 2017
Very good first impression.
Very friendly, welcoming and professional.
Things were explained in layman's terms as we went along. Explained options I had but didn't try to sell me something I didn't need.
Came out feeling very comfortable.
Sep 16, 2017
Excellent service by all of the team - Glasses are first class - Fit really well.
Sep 05, 2017
Very pleasant, relaxed & professional experience by all concerned. The end result is quite simply that I would highly recommend Eyetech to everyone & anyone.
Sep 04, 2017
Great service, they ordered quite a few different frames for me to try and when I put my order in they were back within the week!
Aug 16, 2017
Brilliant Service, Very Friendly Staff
Aug 03, 2017
After phoning around various opticians in Coventry looking for the one with the largest selection of Maui Jim Sunglasses, I spoke with EyeTech. They didn’t have the largest selection, but right off the bat suggested that I come in when the Rep was in (they arranged it with the Rep) so I could see the whole range.

They were the only optician to offer this to me and I couldn’t be happier. We arranged a date and turned up. The Rep arrived on time and we tried the whole range on before deciding on several pairs. The staff were all courteous and professional at all times even offering us a coffee when we arrived. They even stayed through their lunch hour to serve us.

The next request was that the sunglasses that we ordered arrive as soon as possible as we were going on holiday two days later. We ordered them at 14.00 and they arrived by 10.00 the following morning. Outstanding.

They were even prepared to post them to our holiday destination to make sure we received them for immediate use. Again, totally happy with EyeTech and would recommend to everyone.

We will be going back for our eye tests upon our return.

Very, very good service, keep up the good work..!!
About EYETECH Opticians & Optometrists
We'll offer you amazing eyewear and vision correction options. Our aim is to deliver state-of-the-art eye-care through investment in technology and exceptional service. Our world class practice has featured our Optometrists lecture worldwide, author text books and even invent medical technology.
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