Home Improvement & Garden
4.9 From 1 to 5
25 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 25 Reviews
  • 9 / 10 Recommend
  • 9.8 / 10 TrustScore
Sep 06, 2021
Outstanding service and amazing quality doors! From the moment I contacted Greg he went out of his way to help me and provided me with some of the best service I have ever experienced. My doors have been fitted and not only look great, they feel really great quality too. Very happy customer! Once again thank you Greg for all of your help!!
Aug 27, 2021
Greg at Doorsdirect2U alts was excellent. From the very first contact and request for price matching right up to follow up for a missing part his speed of response and personal service was exemplary. I would thoroughly recommend buying from this company as my experience has been excellent.
Jun 18, 2021
Great doors at a bargain price and great communication from Greg.Really pleased with them and would definitely buy again.
Mar 21, 2021
Exceptionally good customer service from both order acknowledgement and despatch. Thanks to Greg and his colleagues.
The customer service department is armed with can-do and can-do it now attitude. Very happy with my purchased doors.
Jan 18, 2021
I was very impressed with the excellent service I received from DOORSDIRECT2U (Greg) he was very helpful. Free fast delivery and delivered on time by a pleasant driver. Lastly the doors were of exceptional quality even the carpenter stated so. I'm really pleased with them and highly recommend DOORSDIRECT2U
Oct 06, 2020
Spoke to Graham for some advice before purchasing the doors who was extremely helpful. Unfortunately all my order was not in stock. Graham went above and beyond to replace my order with what we was looking for. Cannot thank him enough! A fantastic 100% genuine company I would recommend for doors to everyone.
Jul 16, 2020
Despite going in to lockdown shortly after our order, we were kept up to date with regular calls from Greg letting us know where the order was up to, when it would start and when it would be delivered. The communication was excellent during what must have been very difficult time for them as a company. I cant recommend highly enough Graham
Jul 06, 2020
Very competitive pricing and excellent customer service back up by Greg. He regularly followed up on progress with a special order and was always available for technical advice.
Feb 20, 2020
Had a slight problem through no fault of doorsdirect2U but they sorted it out without hesitation. Customer care is magnificent as is their communication. All my messages were answered by immediate return. One of the nicest on line companies I have ever dealt with. Would give them 6 stars if I could.
Jul 25, 2018
Quality doors and quality service.
Jul 18, 2018
Gregson was very helpful in confirming that the garage doors were quite what we wanted and that my order was successfully lodged. Then he helped to get my delivery organised for the day I required. Such helpful delivery people too. Doors are splendid. Great service. Great price
Jun 11, 2018
The configuration of doors that I required were not the normal from any other supplier. DIY DIRECT2U LTD were the only supplier to understand what I required and immediately actioned my request and found a solution at a very reasonable cost. They kept me very well informed all through the process and were always courteous and friendly.
As you can tell, I hold them in very high regard.
Mar 17, 2018
I recently ordered two pairs of bi fold doors from Doors Direct2U Ltd. I had a question about the doors and it was immediately answered. The doors were delivered promptly but I could not examine them as the boxes were too heavy to attempt opening them. When the carpenter arrived to fit the doors there was a small amount of cosmetic damage but I had to go ahead and have them fitted. I spoke to Greg at Direct2U who was very understanding and he contacted the supplier straight away and arranged a small refund as a gesture of goodwill. I do not enjoy ordering online but my experience with Direct2U has been very stress free, and I would highly recommend them.
Jan 25, 2018
From the moment I placed my order, right to delivery. All the staff were extremely professional and very friendly. I had originally placed my order of internal bi-folding doors with Dunelm extra. After waiting for 2 months they failed to deliver my doors so I spoke to Greg at Doors Direct2u. He placed my order and I had my doors within one week. He was always contactable and kept me posted with my delivery. I am very pleased with the doors and wished I had placed my order with the this company before. Thank you
Jan 06, 2018
From ordering to delivery everything went smooth. Door quality met expectations
Jan 02, 2018
Very pleased with our made to measure doors ordered through this website. Good, efficient and well priced service.
Jan 02, 2018
Good quality doors with great advice. Looking forward to order more doors soon. Thank you
Jan 02, 2018
Excellent Service. I ordered a door from doorsdirect2u just before Christmas. I was told that it would probably arrive after Christmas now as it was already the 21st December to my surprise it arrived 2 days later. Great Service and great communication for all involved.
Dec 18, 2017
good service, helpful staff who are easy to deal with. the only issue was with the actual manufacturer and their communication (lack of). Otherwise would have awarded 5 star.
Dec 14, 2017
Good,reliable service.
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