BambooGiant
Home Improvement & Garden
5 From 1 to 5
791 Reviews
Overall Ratings
5 Stars
765
4 Stars
20
3 Stars
6
2 Stars
0
1 Star
0
  • 791 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
May 29, 2017
What a fabulous company

What a fabulous company. Excellent advice prior to purchase, smooth transaction, well packaged delivery. Beautiful plants.
All round an excellent experience.
May 26, 2017
The Right Bamboo

We had a good discussion; the Bamboo Company obviously knew their product well.
Price was competitive, and the plant delivered in good time an d in good condition.
May 13, 2017
Very efficient and customer friendly …

Very efficient and customer friendly service - having direct contact with the staff and being able to ask questions and advice is really useful and appreciated. The plants arrived on time and were all healthy and in good condition.

I will certainly be using The Bamboo Company again AND recommending it to others. Thanks you
May 07, 2017
Arrived when they said exactly as …

Arrived when they said exactly as described. That's basically all you want
May 04, 2017
very helpful company

very helpful company, great service, also follow up e.mail to help plant care.
May 02, 2017
Bamboo buying made easy

The Bamboo Company have made the experience of buying our first bamboo fun! It arrived earlier than expected and is magnificent, being even larger than advertised so an excellent start to our screening.Customer service has been very good with lots of follow up advice on caring for our bamboo. We may well get another one before too long and will certainly use the same company.
May 02, 2017
Perfect Service

Great advice given over the phone prior to ordering. Always friendly and informative. This is the 2nd time we have used The Bamboo Company. Lovely healthy plants - 1st order thriving 1 year on. Brilliant....
Apr 28, 2017
Over the yellow groove bamboo moon ????

Over the yellow groove bamboo moon ????
Perfect transaction / delivery & communication
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Thank You
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Apr 28, 2017
Loved the product and the service and ethos

Loved the product, the ease of ordering and of course the wit and charm of the despatch advisory e-mail. Had a problem with the shipping company who lost my bamboo and not great at keeping me informed. However Matt at the bamboo company took ownership, sorted everything out and arranged a replacement to be sent out to me very quickly. Always think the true test of a company and its service is when things go awry and in this case I am very happy with how they dealt with the situation. Thanks Matt.
Apr 26, 2017
Excellent service

Excellent service, and the plants were in great condition.
Apr 24, 2017
Great friendly service.

Great friendly service.
Apr 23, 2017
Great service

Great service! they even reminded me to water my bamboo- thank you
Apr 22, 2017
Wonderful

Wonderful. Best bamboo I've bought. The plants are so 'full'.
Excellent.
Apr 21, 2017
fast service,quality products, decent prices

fast service, professional delivery, good quality plants (bought 6 black stem bamboo last year too, which have grown quickly and are healthy). and like the fun emails too. Decent value for money too.
Apr 19, 2017
Speedy service

Speedy service, good, strong plants supplied and some humour in their correspondence
Apr 18, 2017
I bought a black bamboo plant last week …

I bought a black bamboo plant last week which was sent by carrier shortly before the easter holidays. The plant had gone on a detour with the courier and because of the holiday it had spent an extra two nights at the depot even so communication with the bamboo company was good. And I must say the plant was in really good shape with lots of Culms and bushy foliage and loads of new Culms just breaking through. So different to the sad looking bamboo at a garden centre i had seen. Very happy customer and I would recommend the bamboo company
Apr 15, 2017
Very good plants but no Fertiliser as …

Very good plants but no Fertiliser as promised. Good firm to deal with on the whole.
BambooGiant Logo
Response from BambooGiant
Apr 15, 2017
Hello Margie, sorry if there was no fertiliser with your bamboo, I have your order reference, I'll send some up to you for next week. Kind Regards Matt
Apr 13, 2017
Great service and quality

Excellent service recieved bamboo plants the next day after ordering. Excellent quality plants just what we wanted and are as they were described. Very pleased and would highly recommend, well worth the money .
Apr 12, 2017
Very pleased with the bamboos and …

Very pleased with the bamboos and promptness of the service
Apr 12, 2017
Very helpful

Very helpful, a great service & quality plants.

Highly recommended.
About BambooGiant
We are a plant nursery in East Sussex that specialises in bamboo. Basically we love bamboo and what it can do.
BambooGiantis a Verified Merchant
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