Home Improvement & Garden
5 From 1 to 5
818 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 818 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Sep 18, 2020
Excellent personal service.
Sep 17, 2020
Bamboos arrived safely and quickly. They are healthy and as tall as expected.
Sep 16, 2020
One of the best services I have had this year. Speedy delivery, great bamboo products at a reasonable price. I have already recommended to a number of friends. Thank you Matt and the team at Bamboo Giant.
Sep 14, 2020
Excellent communication, good bamboo. My only comment would be that one of the bamboo had about 2ft broken off the top. The bamboos were really well packed and protected so I guess the delivery company were not as careful as they should have been.
Sep 09, 2020
Fabulous bamboo plants. Great service. Love the emails!
Sep 08, 2020
Excellent service ! From the email confirmation, delivery time to the actual bamboo plants themselves, to the info in how to look after your bamboo. Everything was spot on ! Really happy and will definitely be using again m.
Sep 07, 2020
Fantastic service. Fast, expertly delivered and beautiful trees.
After the initial 8 arrived we were so pleased that we’ve just ordered more.
The screening effect has transformed our garden.
Thank you very much.
Sep 04, 2020
Arrived on time, nice and healthy and doing well!
Sep 03, 2020
Fabulous customer service and bamboo!

This company has been great from first contact. I didn't know what type to get and emailed; Matt replied within a couple of hours giving advice and recommending something different (and cheaper) to what I had planned. Delivery was delayed by a day during transit but again Matt was excellent with communications. The care sheets, complementary fertiliser and humorous emails really appreciated. Plant looks great too. Would definitely use again and highly recommend.

Sep 03, 2020
Bamboo was delivered in good time in good condition, with good supporting information on planting and maintenance
Sep 02, 2020
Absolutely brilliant service and advice. This review is more than one year on from purchase. Matt was both extremely helpful and knowledgeable. Our lovely bamboo have thrived and grown both out and up. I wouldn’t go anywhere else for my bamboo, 5 stars. Huge thanks 😊
Sep 02, 2020
Out standing company and the staff were so helpful in helping me choose the correct bamboo for my needs. Matt is the Bamboo "Master" and very, very helpful. We purchased 5 of the "Huge" Bisset which was 3mtr tall and until see it you don't realise how tall they actually are. Also they were an amazing price. Delivery was very quick which I was impressed with considering the size of the plants. The Bisset looks stunning in the bottom of our garden, and are planning to order more, once I've planned the rest of the garden.
Overall Bamboo Giant are Outstanding from start to finish.
Aug 29, 2020
Very fast, prompt delivery. Nice customer service tone. Very fair pricing (beats others I've found). I'll be buying again!
Aug 27, 2020
Fantastic product and service. Would definitely recommend Bamboo Giant.
Aug 25, 2020
Excellent service bamboo took 3 days to be delivered top quality plant nice and healthy and looks great in the garden
Aug 24, 2020
Excellent service, the website is very informative & easy to use. We chose the "seconds" bamboo plants, a little tattier than the others but still strong, healthy plants, and we were still delighted with the quality at the reduced price. Delivery was quick and we enjoyed the humourous email announced dispatch. All in all a great company to do business with, it definitely has the personal touch which is very welcome.
Aug 23, 2020
Great quality and service
Aug 21, 2020
Excellent service Matt is very helpful and on hand to give advise
Aug 20, 2020
Very nice plant, delivered quickly. Great service
Aug 20, 2020
Wow, what a wonderful company to do business with. We ordered 10 golden crookstem bamboo and were so pleased with the level of service we received from point of order to delivery to sending some useful tips on maintaining the bamboo. The bamboo arrived very healthy and as described. I wouldn’t hesitate to recommend this company to anybody looking for Bamboo.
About BambooGiant
We are a plant nursery in East Sussex that specialises in bamboo. Basically we love bamboo and what it can do.
BambooGiant is a Verified Merchant
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