Given one star as can't give no stars, wanted a turning bed for my mother to give her the independence of getting in and out her bed without help especially in the night, we had a demonstration which arrived and set up, we were shown the sequence and how to operate the the bed, my mother had as many times to operate until happy with how it operates, we chose all the relevant colours and mattress, where the bed would sit and direction of the turn, ordered the bed, was given a time of delivery of 3 to 4 weeks, over 5 weeks we had heard nothing, got in touch with Laybrook, was told that they were waiting on parts and materials to be delivered, no correspondence of updates, rent for the bed for one month then a final payment to buy the bed, seems that cooling off is not an option, we asked for the bed to be returned after 10 days as my mother couldn't get comfortable in the bed, had problems with how or where to place the duvet while getting in and out as she has limited mobility, none of this was shown how, having to pay for the return and not having any part of the one full month's rent, demonstration for a couple of hours is definitely not enough for this type of bed, we have just ordered another bed from another company, we payed the full price, we get the bed delivered in around 6 weeks, then we have it for upto 14 days, cooling off period starts when we get the bed, if we're not happy with it or can't get on with it, we get the bed returned and get our full payment reimbursed, this option is not available with Laybrook, all they want is your money, Dick Turpin comes to mind, I will not be recommending this company to anyone I know if I want to keep them as friends and family.