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4.7 / 5
  • 357Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mrs Moore

Verified Buyer

Oct 19, 2021

My bed is everything that I hoped it would be, from the comfort of the mattress, the ease of being able to sit myself up with the electric control, or when my legs are aching, being able to lift the foot end very easily, to the actual height of the bed. When you order your bed they ask for your height, and I am not sure how they do it, but when the bed arrived it was exactly the right height for me! This may not seem important to many, but when you stay in a hotel and find that the bed is either far too low or high, there can be ramifications that you would not have even thought about... As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.

Mrs Dorset

Verified Buyer

Oct 15, 2021

Excellent customer service. I did need to change an item on the order after delivery and it was handled both swiftly and professionally. I would happily recommend this company to others who might be considering buying an electric adjustable bed.

Mr Elmour

Verified Buyer

Oct 14, 2021

Laybrook are excellent. I have bought 2 of their electrically adjustable beds (second one with more functions due to my changing needs) and they have changed my life. Both have proved very reliable. Because they build the beds to order, you can have them customised - I had both of mine lowered to accomodate wheelchair transfers. Of course this means you have to wait a while for delivery but it's well worth it. On delivery day they install the bed in the room of your choice and talk you through how the bed works. I would have no hesitation in reccomending Laybrook to anybody.

Mr George O'Gara

Verified Buyer

Oct 14, 2021

Excellent bed very comforable

Heather Eeles

Verified Buyer

Oct 13, 2021

My bed was delivered just 14 days after order. Laybrook has been a lovely company to do business with. Everything went very smoothly. The catalogue came with a price list. No hidden charges, all very transparent and straightforward. Delighted customer.

Mrs Webb

Verified Buyer

Oct 13, 2021

Product delivered within agreed timeframe; delivery people very helpful, took old bed away, assembled new bed and put it in the right position. Bed very comfortable. Prices very reasonable by comparison with other companies

Mr S Kirby

Verified Buyer

Oct 12, 2021

Very happy. Very good service. No problems

Mrs Bullock

Verified Buyer

Oct 09, 2021

excellent service and help.

Mr and Mrs Bench

Verified Buyer

Oct 08, 2021

good service from enquiry to delivery. well informed knowledgeable staff. pleasant friendly staff. good solid product ideally suits our needs. highly recommend

Mrs Mann

Verified Buyer

Oct 07, 2021

Very helpful

Mr Rees

Verified Buyer

Oct 07, 2021

Transparent pricing with good communication. The whole process of buying an adjustable bed was extremely straightforward. The gentleman doing the installation was courteous and efficent and tok time to explain its operation and answer my questions.

Mr Khan

Verified Buyer

Oct 07, 2021

Excellent service apart from the long delivery time

Mrs Saady

Verified Buyer

Oct 06, 2021

Very pleased with the comfortable bed ordered. However Customer Service could do with improving . Maybe better training? Paid extra for quick delivery, when querying the date I was told that was the only one available so I agreed and took the day off. Bed never arrived and when phoning was told I had cancelled it!!

Mr Mullett

Verified Buyer

Oct 06, 2021

Excellent service

Mr Wardle

Verified Buyer

Oct 05, 2021

Good quality product and good customer service ๐Ÿ‘

Mrs Nicholson

Verified Buyer

Oct 05, 2021

Great bed very pleased with it and the service received from Laybrook. It was a pleasure doing business with them.

Mr S Yewman

Verified Buyer

Oct 05, 2021

The products ordered were well made and reasonably priced. The staff were friendly and helpful and did their utmost to smooth the order and delivery process. Henry, the engineer who fitted the bed together, was superb.

Lee Marshall

Verified Buyer

Oct 05, 2021

excellent service throughout

Mr Robson

Verified Buyer

Oct 04, 2021

We are very pleased with our new foam mattress. The delivery driver moved the very heavy old mattress from the bedroom to the garage, we could not have done this ourselves so top marks to Laybrook for customer service.

Mr J Tancock

Verified Buyer

Oct 04, 2021

Very good service,very comfortable mattress