Cradle to Cradle Marketplace logo
4.8 / 5
  • 16Reviews
  • 10 / 10Recommend
  • 9.6 / 10 TrustScore

Customer

Verified Buyer

Apr 18, 2024

Excellent customer service. Would definitely use this company again.

Verified Buyer

May 19, 2020

the service was wonderful. we felt very touched by a handwritten personal letter to us that came with what we ordered. Thank you so much. We will order again!

Sam

Verified Buyer

Apr 02, 2020

Cradle to Cradle is excellent - discovered them through their certification program, only to discover they also sell what they certify! Deliveries are prompt, emails are quickly responded to, and the first order included a lovely handwritten note. Real personal service in the digital age.

Verified Buyer

Mar 19, 2020

Easy to use website.

joanna Mason

Verified Buyer

Sep 21, 2017

I cant rate C2C hugg enough. Fantastic products with the planet in mind and exceptional service. I wish there were more companies as out standings at this!

Giulia Tigli

Verified Buyer

Jun 03, 2017

very easy to buy, fantastic goods and people very kind in the follow up

Lindsey Brown

Verified Buyer

Jan 11, 2017

Quick, efficient service. Product is excellent

Jeani Grant

Verified Buyer

Jan 04, 2017

Easy to use website and very quick delivery, will definitely be back ????

Sarah Irwin

Verified Buyer

Dec 07, 2016

Great fast delivery, only issue sadly is that the website is not very user friendly in my opinion.

Martin Vester

Verified Buyer

Dec 06, 2016

Good information about the order and delivery. Fast delivery. Well packaged.

Alice Ross

Verified Buyer

Nov 30, 2016

Fast service and good value compared to other retailers. I'll be using cradle to cradle from now on ????

Frances Andrew

Verified Buyer

Nov 12, 2016

I was sent to this company in search of the current gold dust, Gnappies refills, and I was relieved to find they had them. While the price was higher than the amazon subscribe & save price we usually pay (about £8 more) I was happy to pay it as we'd run out and it wasn't that different. I didn't hear anything for a few days which worried me and eventually received an e-mail saying I'd receive dispatch details the following day. I was slightly concerned that they too were awaiting stock so emailed them that evening. I was amazed with the response: prompt and very helpful, they offered to jump on a train and bring them to our local station (over an hour on the train with 2 large boxes and 1 smaller one!) that night. Luckily we had found our remaining smalls were just working so we didn't need to be that drastic. They arrived two days later as promised. My only comment would be that I revisited the site the next day and the price had increased by nearly £10. To me, that's unnecessary even if you do fundamentally agree with supply and demand models. Overall very happy with this company and will certainly keep them as backup!

Robyn Cowling

Verified Buyer

Nov 12, 2016

Absolutely excellent customer service and communication. Particularly from Paul who went above and beyond to make sure we didn't run out of gnappies with an 8 week old baby! A pleasure to deal with. I'll be buying from here again.

Marie Cully

Verified Buyer

Nov 12, 2016

Brilliant service thank you.

Annabel

Verified Buyer

Nov 11, 2016

Fantastically quick and very personal service. Lovely!

Tabatha Ladbrook-Hutt

Verified Buyer

Nov 08, 2016

Excellent communication. Various emails and updates when there were complications with the product. Very friendly.