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4.8 / 5
  • 472Reviews
  • 9 / 10Recommend
  • 9.7 / 10 TrustScore

Derick R

Verified Buyer

Jan 21, 2019

Clear easy to use site and the coins arrived safely on time.

BAQAR N

Verified Buyer

Jan 21, 2019

Overall the service was fantastic. Only one request is to check that capsule is properly closed before dispatching. Unfortunately the coin was outside the capsule in the box. That could seriously damage the quality of the proof coin. Would really appreciate and grateful if the above request is considered as a normal practice. Thank you so much in advance. Best Regards Baqar

Jon D

Verified Buyer

Jan 21, 2019

Prompt efficient easy process

Stuart R

Verified Buyer

Jan 20, 2019

💯%

Julie B

Verified Buyer

Jan 20, 2019

Very pleased with quick delivery, product and price. Mine was a test purchase to see if we liked it. Disappointed though when I went to order 2 more for my sisters, they have shot up in price! I paid £50 plus postage and now £69.95! Crazy!

Terry D

Verified Buyer

Jan 19, 2019

Excellent service, so I'll be back for more. I see no point in looking anywhere else.

Ian S

Verified Buyer

Jan 19, 2019

First rate. Efficient easy to use and cheaper than better known competitors

Jeremy T

Verified Buyer

Jan 19, 2019

Well laid-out website, easy to select and order all types of gold coin. Speedy, reliable service.

Beverley B

Verified Buyer

Jan 19, 2019

Very easy website to use, was very well packaged & came very quickly

Daniel B

Verified Buyer

Jan 19, 2019

Nice coins, thank you! Would have liked more variety on the random silver, otherwise 5/5. Also, best price I could find on 1oz silver rounds in the UK.

C R

Verified Buyer

Jan 18, 2019

Salesperson was helpful and efficient. Coin arrived promptly and was well packaged for mail transit. However the only reason I won't give 5 stars is because Chards do not accept credit card payment, which is ridiculous in 2018!

Response fromChards 1964 Ltd

Jan 21, 2019

Good afternoon, firstly thank you for your custom and feedback. We read all feedback and try to respond where we can. We used to accept credit cards but in order to do this we would have to adjust prices as legislation came into force where we are no longer able to pass on the costs of card transaction depending on the one used, we used to do this honestly and cross charge what it costs us with our merchant bank. For some credit cards this can be above 2% which is above our gross profit on some bullion items! What almost every business has done since is raise prices across the board regardless of what card you choose as its unlikely any will simply absorb the cost. Inadvertently this has contributed to inflation and all consumers are paying more and the banks ultimately win. This is one of the reasons we are so competitive on prices. We have a blog on this if you wish to read more but hope this explains why. https://www.chards.co.uk/blog/why-we-are-saying-no-to-bullion-by-credit-card/107. Please get in touch if you wish to discuss further. Regards, Ian

Michael V

Verified Buyer

Jan 18, 2019

great job

cheryl h

Verified Buyer

Jan 17, 2019

Nice easy transaction. Would buy from again. Postage a little high

Kevin E

Verified Buyer

Jan 17, 2019

All in All Not Bad, The Checkout Process Was a Little Long Winded and a Wider Range of Delivery Option Would be Welcome. Additionally The Contents of this Box Vanishes if you click the boxes in the correct Sequence, Which Tends to Hack People Off.

Alan J

Verified Buyer

Jan 17, 2019

Comprehensiveoffer

Leslie T

Verified Buyer

Jan 17, 2019

First class service very helpfull on the phone many thanks

Carol B

Verified Buyer

Jan 17, 2019

Excellent service and price

Keith A

Verified Buyer

Jan 16, 2019

Very prompt and efficient service, as always. Phone call in advance of shipping to arrange a convenient date. Always a good sign.

Ian M

Verified Buyer

Jan 16, 2019

I am happy with the ordering procedure, delivery timing and packaging and the items being as requested.

Rosemary R

Verified Buyer

Jan 16, 2019

Quickly delivered