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5 / 5
  • 263Reviews
  • 10 / 10Recommend
  • 10 / 10 TrustScore

Michelle McGuire

Verified Buyer

Sep 08, 2021

Really great repair service which saved us from having full replacements. Friendly. helpful and prompt service, would definitely use again.

Andrew Metcalf

Verified Buyer

Sep 08, 2021

Brilliant service all round - a great job done very considerately, excellent communication.

Colin Johnson

Verified Buyer

Sep 08, 2021

After a lifetime in glazing, Dennis Nicholson knows his stuff, and does a truly excellent job.

Roger Bradley

Verified Buyer

Sep 08, 2021

The service offered here was first class. The window in the Upvc door of my morher in law’s house had been smashed and needed replacing. It was sourced and replaced by Dennis and at all times he kept Doreen informed, in particular letting her know when he was coming to the house. This was important to Doreen who aged 93 and very hard of hearing becomes anxious when people call. Well done Dennis.

Jane Simpson

Verified Buyer

Jul 05, 2021

brilliant company, really friendly and helpful, top class service and quality

Ann Wray

Verified Buyer

Jun 25, 2021

friendly efficient service. Dennis thoroughly explained the problem and solution..lm extremely grateful to his speedy response to my problem. I certainly would not hesitate to call him again if needed again .i

Leslie and Steve Davies

Verified Buyer

Jun 24, 2021

Excellent service two windows replaced because seals had gone, quick and efficient and no mess, thoroughly recommend

Kath Ferry

Verified Buyer

May 15, 2021

This is the 2nd time we have used Castle Lock. Mr Nicholson came out when he said he would, identified the problem and fixed it - at what I thought was a reasonable price for the time he spent and providing the part. I would have no hesitation in recommending him to anyone else.

Barry Maughan

Verified Buyer

May 08, 2021

Great service, really happy with all the work done, Denis is a really nice guy, will have no problem recommending to my freinds and family

Sandra Peacock

Verified Buyer

May 08, 2021

An excellent experience from start to finish. Dennis was very knowledgeable, he supplied and fitted 2 large double glazed units in no time at all, cleaned the windows, fixed another window, and took the old units away. All for less than £300 - Thanks Dennis.

Georgina McGowan

Verified Buyer

Apr 14, 2021

Fantastic service felt like I was in safe hands! One of the nicest guy’s I’ve had the pleasure of dealing with, fair priced for quality work! Will use again if I have any other problems with the windows in my house.

Rita Richardson

Verified Buyer

Apr 08, 2021

Dennis gave excellent service + was very professional + prompt . He did a very difficult repair to a window lock which was on the top floor of an apartment block and very difficult to get to - but Dennis managed and was determined he was going to repair this for me + was very reasonably priced . I wouldn’t hesitate to use the company again as I was delighted with the job well done . Thank you Dennis .

Maureen Rutter

Verified Buyer

Apr 02, 2021

Prompt service, good quality work, good price for the job. Highly recommend.

Sharon Shove

Verified Buyer

Mar 26, 2021

Professional and friendly service. Would definitely recommend. Job was done quickly and as expected.

Robert Gormley

Verified Buyer

Mar 25, 2021

Great service fast reliable and friendly and great price too

Peter Hopps

Verified Buyer

Mar 21, 2021

Quick, courteous, friendly professional service

George Drysdale

Verified Buyer

Mar 10, 2021

Great quality work and communication throughout for our conservatory windows replacement. Reasonable quote great quality work, left very tidy.

Mrs Beadle

Verified Buyer

Feb 28, 2021

This is the third time I have used this company and on all occasions have had great customer service, clean considered ways of working too.

Mike Amour

Verified Buyer

Feb 25, 2021

Excellent service and price. Will use again and can recommend them to anyone needing help with this type of work

Suzanne Todd

Verified Buyer

Feb 15, 2021

Came out same day, at late notice .Reliable friendly service. I would recommend and use again.